How it works
Questions, answered plainly
01
Designing your trip
How does designing my own holiday work?
Tell us your dates, who is travelling and what you want to spend. Tap stops on the map to build your route, then choose a hotel and things to do at each stop. The price updates every time you change something. When you are happy, send it to us. It costs nothing to design or send a trip.
Do I have to design it myself?
Not at all. You can pick one of our ready-made holidays as it is, or open one in the designer and change whatever you like. If you would rather talk it through, send us a message and a travel designer will help.
Can I save my trip and come back later?
Yes. Your trip stays in your browser while you work on it, and you can save it to get a private link. Share that link with whoever you are travelling with. It opens the same trip on any device.
02
Prices
Are the prices final?
They are live estimates, and they are close, but a travel designer confirms the final price with you before you pay anything. Hotels can sell out and rates can move, so we check everything first.
Why does a hotel's price change between days?
Hotel prices move with demand. For many of our hotels we follow the rate being offered online for your exact dates, so our price stays close to what the market is charging. Other hotels use rates we have agreed directly with them. Each hotel shows which applies.
What does "estimate from online rates" mean?
We have recently checked this hotel online for dates close to yours, but not your exact dates yet. Once you choose the hotel, we check your exact dates and the price updates.
What is included in the price?
Your hotels, the things to do you have chosen, and your transport if you have added it. Each trip shows the breakdown. International flights, travel insurance, your Sri Lanka travel authorisation, tips and most meals are not included.
What currency will I pay in?
Prices are worked out in US dollars. If you choose another currency on the site, we show an approximate conversion, and your travel designer will confirm the exact amount.
03
Booking
What happens after I send my trip?
A travel designer checks that your hotels are available, that your route works and that the timing makes sense. They will get back to you with any changes and a confirmed price. Nothing is booked until you say yes.
Do I pay anything to send a trip?
No. Sending a trip is free and does not commit you to anything. Your travel designer will explain payment once your trip is confirmed.
04
Travelling in Sri Lanka
When is the best time to visit?
There is always somewhere good, because two monsoons hit different sides of the island at different times. The south and west are best from about December to March, and the east coast from about May to September. Our When to go page shows it month by month.
Do I need a private driver?
Most people on a multi-stop trip find a car and driver is the easiest choice, and it is good value in Sri Lanka, especially when shared. If you would like to keep costs down further, you can arrange your own transport.
Do I need a visa?
Most visitors need a travel authorisation before arriving. Rules change, so please check the official Sri Lankan government website for your nationality before you travel.
05
About us
What is Affordable Holidays Sri Lanka?
Affordable Holidays is the budget holiday brand of Ceylon Insider Travels. Ceylon Insider Travels does not sell budget holidays under its own name, so it runs this separate brand for them. You can pick a ready-made holiday or design your own, see the price as you go, and a travel designer checks and confirms every trip.
How can I keep the cost of a Sri Lanka holiday down?
Choose budget or comfort hotels, travel outside the December to March peak, and share a car and driver between your group. October and November are often the cheapest months, and prices in the south and west are often lower from May to September. Each ready-made holiday shows its price month by month, and if your own trip goes over budget the designer shows the changes that save the most.
How do I pay for my holiday?
This website does not take payments. Once your holiday is confirmed, Ceylon Insider Travels sends you a secure payment link with your invoice, and the payment is handled by Stripe. You can also pay by bank transfer. The booking terms explain it in full.